⚡Now taking new medical facility accounts across NYC. Check if your facility qualifies for a free machine or micro market.

Built for the People Who Can't Leave the Building.

Nurses on a 12-hour shift. Residents pulling overnight. Techs running between procedures. Aides covering multiple floors. Patients waiting hours between scans. Family members keeping vigil at a bedside through the night.

All of them share one constraint: they can't just walk out and grab something. The cafeteria closes. The neighborhood gets quiet. The vending machine in the corner is the only option — and in most facilities, it's stocked like nobody has thought about it in years.

Lumi treats vending in medical facilities as essential infrastructure, not amenity. Stocked thoughtfully, monitored constantly, available 24/7, and built for the realities of life inside a hospital.

Different Floors, Different Needs. One Reliable Service.

Inside a hospital or large medical facility, vending isn't one audience — it's many. We think about each:

Clinical Staff Breakrooms & Nurses' Stations

Nurses, doctors, residents, techs, and clinical staff on long shifts need real food, real coffee, and real options — not just snacks. We stock for sustenance: protein-forward selections, hot food where possible, premium coffee, electrolyte drinks, and the dietary-inclusive options your diverse staff actually need.

Public Lobbies & Visitor Waiting Areas

Family members and visitors often spend hours — sometimes days — in waiting areas. We stock for them too: comfort snacks, beverages, hot food, baby essentials, and the toiletries people need when they didn't plan to be at the hospital this long.

In areas where ambulatory patients have access — outpatient clinics, dialysis centers, rehab facilities, infusion suites — we stock with patient dietary needs in mind. Low-sodium, low-sugar, diabetic-friendly, and dialysis-appropriate options highlighted clearly. We coordinate with your dietary team to make sure what we stock is appropriate for the populations you serve.

Patient-Accessible Areas

Overnight & Off-Hours Coverage

This is where most hospital vending fails — and where Lumi differentiates hardest. Remote inventory monitoring, scheduled restocking routes, and 24-hour maintenance response mean the night shift gets the same experience as the day shift. Hot food, real coffee, and a fully stocked machine at 3am — not empty rows and a broken card reader.

Healthcare Doesn't Stop at 5pm. Neither Do We.

Hospital vending is uniquely demanding. The user population is enormous and varied — clinical staff, support staff, patients on therapeutic diets, visitors at all hours, families who've been there for days. The operational tempo is 24/7. The dietary requirements span every restriction imaginable. And the consequences of getting it wrong — an empty machine on the night shift, a peanut product where it shouldn't be — are real.

Lumi was built for exactly that level of operational seriousness.

What makes our medical service different:

• Truly dietary-inclusive — Kosher, halal, vegan, gluten-free, low-sodium, diabetic-friendly options available in every machine. Not an afterthought. Not a token shelf. Real selection across categories.

• 24/7 reliability — Remote inventory monitoring, scheduled restocking, and 24-hour maintenance response. The night shift gets the same experience as the day shift.

• Nutritious options across categories — Real food, real protein, real fruit. Not just chips and soda taking up space.

• Hot food where it fits — Hot food vending machines for smaller facilities and units. Heated display cases as part of a full micro market for larger sites — breakfast sandwiches, lunch entrées, hot dinners served by a commissary partner.

• Essential toiletries & comfort items — Toothbrush kits, deodorant, lip balm, hand sanitizer, pain relievers, feminine hygiene products. The things people need at 3am that they didn't bring.

• Modern cashless machines — Credit, debit, Apple Pay, Google Pay. No cash handling for staff or visitors.

• Full COI & compliance documentation — We provide certificate of insurance, liability documentation, and any vendor compliance paperwork your facility requires before installation.

• Direct point of contact — Facilities directors, food service leads, and operations get a real human — not a ticket queue.

From Single Machine to Full Micro Market — We Build Around Your Facility.

Medical facilities range from small specialty clinics to multi-building hospital campuses. We recommend the right setup based on what your facility actually needs.

Single vending machine

Best for smaller clinics, specialty practices, single-unit breakrooms, or as a pilot before scaling. Snacks, beverages, refrigerated drinks, optional hot food vending machine.

Good fit when: smaller facility · single staff breakroom · pilot before broader rollout · simpler product mix is enough.

Multi-machine setup

Best for mid-sized facilities, multi-floor clinics, and hospitals that want coverage across staff lounges, public lobbies, and outpatient areas. Pairs snack, beverage, and (optionally) hot food machines.

Good fit when: mid-sized facility · multiple floors or units · need coverage across both staff and public areas · broader product range required.

Not sure which is right? Tell us about your facility — staff size, footprint, patient populations, and operational hours — and we'll recommend the right setup. Free, no obligation.

Full Micro Market

Best for large hospitals, medical campuses, and facilities that want the breakroom or public retail space to function like a real café. Open-shelf retail, refrigerated and frozen coolers, bean-to-cup espresso, heated display case for hot food, and self-checkout kiosks. Often deployed as a cafeteria supplement or off-hours alternative.

Good fit when: large hospital or medical campus · breakroom or retail space large enough for a market footprint · interest in hot food, fresh meals, and premium coffee · need a real off-hours alternative when the cafeteria closes.

Curated for healthcare — Not a Generic Catalog.

Nutritious snacks-

Protein bars, nuts, dried fruit, yogurts, fruit cups, hard-boiled eggs (refrigerated), oatmeal.

Hot food-

Breakfast sandwiches, hot wraps, lunch entrées, soups (micro market or hot vending machine).

Cold Food-

Sandwiches, salads, wraps, parfaits, fresh fruit.

Real coffee-

Bean-to-cup espresso (where installed), premium drip, cold brew, hot tea.

Every Lumi machine is stocked specifically for the populations using it. For medical facilities, that typically means:

Beverages-

Water, sparkling water, juices, electrolyte drinks, low-sugar drinks, sports drinks.

Kosher options-

OU/OK/Star-K certified items across snack and food categories.

Halal options-

Certified halal meals, snacks, and beverages.

Product mix is coordinated with your dietary or food service team where relevant — especially for patient-accessible machines in clinics, dialysis centers, and outpatient areas.

Vegan, gluten-free, low-sodium-

Real selection, not a token shelf.

Diabetic-friendly & low-sugar-

Carefully labeled and stocked at thoughtful levels.

Essentials & toiletries-

Pain relievers, hand sanitizer, toothbrush kits, deodorant, lip balm, feminine hygiene products, baby essentials in family-accessible locations.

Zero Cost to Your facility.
Here's How.

No catch. We earn revenue on product sales — that's our entire business model. The machine itself, delivery, installation, ongoing maintenance, and restocking are all our investment, not yours. The better we serve your staff, patients, and visitors, the more they buy, and the better the model works for everyone.

Why it's free

What your facility gets:

A fully stocked modern machines or full micro market-

At zero cost to your facility.

Complimentary delivery & installation-

Scheduled around your facility's operations and access protocols.

Free ongoing maintenance & restocking-

All monitored and managed by Lumi.

No rental fees, no maintenance bills, no surprise charges-

Ever.

No long-term contracts-

If it's ever not working, we remove the setup. No questions asked.

Full liability insurance & COI-

Documentation provided to your compliance or facilities team before installation.

⚡Most facility accounts launch within two to four weeks of first contact, depending on compliance review and equipment configuration.

Reliable Service. Real Documentation. Zero Operational Burden.

Whether you're a facilities director, food service lead, HR head, or operations manager — adding Lumi is one of the easiest decisions you'll make this year. Better food and coffee on-site for your staff, patients, and visitors. Comprehensive compliance and insurance documentation. No vendor management overhead.

Many of our medical facility contacts genuinely forget we're there — which is exactly how it should be. They just notice the machines stay full, the night shift stops complaining, and the visitor experience improves.

Cost to your business

What you won't have to deal with:

Complaints from night staff about empty machines-

We monitor remotely and act before complaints reach you.

Vendor compliance paperwork late in the process-

COI, liability documentation, and any required vendor compliance forms are ready upfront.

Coordinating product selections with your dietary team-

We handle the coordination and follow your guidance on patient-accessible areas.

Loading dock, freight elevator, or building access logistics-

We work within your facility's protocols, not around them.

Any cost to your facility, ever-

Not now, not later.

How Lumi works

Step 1: Tell us about your facility.

A conversation about your facility — staff size, patient populations served, operational hours, and dietary considerations. Takes about 15 minutes.

Step 2: We visit the site.

We come on-site to walk through breakroom and lobby spaces, assess power and water access, review building access and loading dock protocols, and coordinate with your facilities or food service team. Free, no obligation.

Step 3: Compliance documentation, upfront.

We deliver COI, liability documentation, and any vendor compliance paperwork your facility requires before installation is scheduled. No paperwork surprises at the last minute.

Step 4: We design and install.

Setup customized to your facility — vending, multi-machine, micro market, or a combination across locations. Installation is scheduled around your operational hours and access protocols. Most single-machine setups install in under two hours. Multi-machine and micro markets take a day or two.

From first call to fully stocked — here's what to expect.

Step 5: Your staff, patients, and visitors start using it immediately.

Cashless payments from day one — card, Apple Pay, Google Pay, kiosk self-checkout.

Step 6: We keep it running, always.

Remote inventory monitoring, scheduled restocking, and 24-hour maintenance response. Your dedicated Lumi contact is a real person, always reachable.

Questions From healthcare operations — Answered.

Is there really no cost to my facility?

None at all. No rental fees, no installation charges, no maintenance costs, no restocking fees. Ever. We earn on product sales — that's our entire business model. Your facility pays nothing.

Do you really do kosher and halal?

Yes — and seriously, not as a token gesture. Kosher options are OU/OK/Star-K certified. Halal options are certified by recognized halal authorities. We stock real selection across snack, food, and beverage categories so observant staff, patients, and visitors aren't limited to a single token shelf. If your facility serves a specific community, we lean further into it.

What about night shift? Can you really keep machines stocked at 3am?

Yes. The machines run 24/7 — same as a refrigerator. Remote inventory monitoring shows us when slots are getting low before your staff does. Maintenance issues are resolved within 24 hours. The night shift gets the same experience as the day shift, which is exactly the bar we hold ourselves to.

Can you coordinate with our dietary or food service team?

Yes — and we recommend it, especially for patient-accessible areas. We coordinate product selection with your dietary team on machines placed in outpatient clinics, dialysis centers, rehab facilities, and infusion suites where dietary appropriateness matters. For staff breakrooms and public lobbies, we offer broader selection while still meeting your facility's standards.

Do you handle hot food in a medical facility setting?

Yes — and we recommend the right approach based on space and usage. Hot food vending machines with built-in heating elements work well for smaller breakrooms, single units, or as off-hours coverage. Heated display cases as part of a full micro market work better for larger facilities — breakfast sandwiches, lunch entrées, hot dinners, served by a commissary partner. Both options are food-safety compliant and run around the clock. We walk through both during a free site visit.

Do you provide compliance and insurance documentation?

Yes. Certificate of Insurance, liability documentation, vendor compliance forms, and any other paperwork your facility requires — provided upfront, before installation is scheduled. Many of our facility contacts have specifically told us this is one of the reasons they chose Lumi over other vendors.

What about allergen labeling?

All packaged products carry standard FDA allergen labeling. For patient-accessible areas, we additionally coordinate with your dietary team on appropriate selections — peanut-free zones, latex-free packaging concerns, and similar considerations are managed in collaboration with your team.

Can you handle a multi-site hospital system?

Yes. We're built to scale across multiple NYC facilities. One point of contact, one billing relationship, consistent service across every site. If you run multiple facilities — main hospital, outpatient clinics, urgent care locations, rehab centers — we coordinate the rollout.

How does the loading dock and building access work?

We work within your facility's protocols, not around them. During the site visit we walk through delivery routes, freight elevator access, loading dock procedures, and security check-in. Our restocking team is trained on hospital and medical facility access. We adjust to your facility — your facility doesn't adjust to us.

What if we want the setup removed?

Just say the word. No penalties, no exit fees, no complicated process. We want to be in facilities where we're genuinely adding value for staff, patients, and visitors. If that changes, we'd rather know.

⚡Most facility accounts launch within two to four weeks of first contact, depending on compliance review and equipment configuration.

Medical Vending Across All Five Boroughs.

Manhattan

Upper East Side hospital corridor, Washington Heights medical complex, Midtown medical buildings, and the borough's network of specialty clinics.

WHERE WE SERVE

Brooklyn

Hospital networks in Park Slope, Downtown Brooklyn, Sunset Park, Brownsville, East New York, and beyond.

Queens

Hospitals and clinics across Forest Hills, Jamaica, Flushing, Astoria, and beyond. Our home borough.

We serve hospitals, clinics, rehab centers, dialysis facilities, and medical offices across NYC. See how Lumi shows up in your borough:

The Bronnx

Montefiore, Jacobi, BronxCare, Lincoln, North Central Bronx, and the borough's network of clinics and rehab facilities.

Staten Island

Staten Island University Hospital (Northwell), Richmond University Medical Center, urgent care networks, rehab and long-term care facilities.

Your Staff, Patients, and Visitors Deserve Better.

Real food at 3am. Real coffee through the long shifts. Kosher and halal options that aren't an afterthought. The everyday essentials that make a hospital stay slightly less stressful. The dietary inclusivity your population actually needs.

That's what a Lumi setup delivers. And it costs your facility absolutely nothing.

Spots fill fast — check if your facility qualifies today.