Office Coffee Service & Coffee Programs for NYC.

⚡Now installing coffee programs across all five NYC boroughs. Get a free site assessment for your space.

Office Coffee Has Been Bad for Decades.

Burnt drip from a glass pot that's been sitting since 9am. The Keurig graveyard in every breakroom in America. A coffee pod with no recycling story and barely any flavor. Cheap beans, hot water, and an apologetic shrug from the office manager.

Meanwhile, your team walks ten minutes for a $6 oat milk latte every morning. Productivity loss, café spend that should be flowing through your space, and a quiet message to employees: nobody cares enough to do this right.

Lumi installs real coffee — bean-to-cup espresso machines that brew café-grade coffee on demand — and runs the entire program so you don't have to.

Real Coffee. Real Service. Real Flexibility on How It's Paid For.

A coffee program in 2026 has to do more than push a button and drop a cup. The machine has to brew quality coffee consistently. The beans have to be fresh. The milk has to be handled properly. The machine has to be cleaned and maintained without your team thinking about it. And the commercial structure has to work for the way your operation actually pays for coffee — whether that's a self-service model where your team pays per cup, or a fully-subsidized program where the host covers the cost.

Lumi delivers all of it.

What makes our coffee service different:

• Bean-to-cup espresso, focused — We specialize in commercial bean-to-cup machines that brew espresso, americano, cappuccino, and latte from whole beans, ground fresh per cup. It's the highest-quality coffee experience available outside a café — and the equipment category we know best.

• Premium specialty-grade beans, freshly roasted — Sourced from established commercial roasters and rotated regularly for freshness. We can match the tier to your team's expectations — from a solid everyday cup to single-origin specialty.

• Two commercial models, your choice — Self-service (your team pays per cup at the machine) or host-paid (you cover coffee for your team). Whichever fits your operation.

• Full service program — Restocking, calibration, descaling, cleaning, milk handling. We manage the machine completely. Your team uses it; we maintain it.

• Modern cashless payment (self-service) — Credit, debit, Apple Pay, Google Pay. No coin slots, no token systems, no friction.

• Remote monitoring — We see machine performance and supply levels remotely. Maintenance issues are caught before your team is.

• 24-hour response — Maintenance issues resolved within 24 hours. Restocking on a scheduled cadence.

• Direct point of contact — Office managers, ops leads, and facilities directors get a real human — not a ticket queue.

Self-Service or Host-Paid — You Decide.

How your operation pays for coffee is a business decision. We support both common structures and let you pick the one that fits your team.

Program 1 —
Self-Service Coffee

Your team pays per cup directly at the machine using modern cashless payment — card, Apple Pay, Google Pay. The machine and all service is provided at no cost to your operation as part of a Lumi vending or micro market account. Cup pricing is set to match what your team would pay at a local café for similar quality — fair, transparent, no markups.

Good fit when: your team is comfortable paying for their own coffee · you want a no-cost-to-the-operation setup · self-service is the cultural norm in your space.

Not sure which is right? We'll walk through both during a free site assessment and recommend what fits your operation. Quotes provided after we understand your space and usage.

Program 2 —
Host-Paid (Subsidized) Coffee

You pay Lumi directly for coffee — flat monthly subscription, per-cup billing, or weekly settled on actual usage — and your team or crew drinks free or at reduced cost. Everything included: machine, beans, milk, cups, lids, maintenance, cleaning, calibration.

This is the model many warehouses, logistics operations, healthcare facilities, and quality-conscious offices choose when they want to position coffee as a benefit rather than a paid service. It signals to your team that you're investing in them.

Good fit when: you want coffee to be a benefit, not a transaction · you're competing for talent and crew retention · your operation is large enough that subsidizing coffee is a meaningful morale lift · you're already buying coffee for the team and want to consolidate it under one professional service.

Every Setting Has Its Own Coffee Story.

Bean-to-cup coffee in a 30-person creative office is a different conversation than coffee in a 200-person warehouse or a 180-key boutique hotel. We tailor the bean tier, machine specification, and program structure to the setting:

Offices & HQs

From small offices to multi-floor headquarters. Bean-to-cup espresso machines that handle morning rush volume without compromise. Espresso, americano, cappuccino, latte — café-grade quality on demand. Self-service or host-paid depending on your team's culture.

Coworking Spaces

Coworking members judge a space by its coffee — and most coworking coffee is bad. We install bean-to-cup setups that match the quality your members are paying for. Often combined with a member-included or paid-per-cup structure depending on your operator model.

Lobby coffee bars. Meeting floor coffee stations. Executive floor amenities. Back-of-house staff coffee. Each placement is a different decision — quality tier, machine footprint, brand aesthetic, and self-serve vs. front-of-house attended. We work with hotel GMs and F&B directors to recommend the right bean-to-cup configuration.

Hotels & Hospitality

Warehouses, Logistics & 24/7 Operations

Crews working overnight shifts need real coffee, not hot brown water from a 30-cup brewer. Commercial bean-to-cup machines handle the volume, brew strong, and run 24/7. Host-paid programs are especially common here — operators subsidize coffee as a crew benefit and morale investment.

Medical Facility Breakrooms

Nurses, doctors, residents, and overnight staff need reliable coffee through every shift. Bean-to-cup setups in staff breakrooms. Often host-paid by the facility as a staff benefit, especially for night shifts and on-call coverage.

Residential Buildings & Building Lobbies

For luxury residential properties offering coffee as a lobby amenity, bean-to-cup machines in the resident lounge or common area. Resident-paid via cashless or building-subsidized as a marketed amenity.

Bean-to-Cup, the Right Way.

Commercial Bean-to-Cup Espresso Machines

Whole beans ground fresh per cup. Espresso, americano, cappuccino, latte, hot chocolate — and everything in between. Daily capacity ranges from 50 to 300+ cups depending on the machine. We match machine spec to your headcount, expected daily volume, and footprint.

Good fit when: quality is a priority · you want café-grade coffee at the touch of a button · your team includes coffee enthusiasts (which, in NYC, means almost everyone).

Bean-to-cup espresso is our core offering — and we believe it delivers the best balance of quality, reliability, and operational simplicity for almost every NYC operation. Here's what a Lumi bean-to-cup setup looks like:

Specifications we tune to your operation:

• Daily cup capacity — machines selected to comfortably handle your peak rush plus 30% headroom.

• Drink menu — espresso, americano, cappuccino, latte, hot chocolate, and specialty options based on your team's preferences.

• Milk handling — integrated milk system or paired milk fridge with dairy and non-dairy options (oat, almond, soy).

• Bean tier — from solid everyday house blend to single-origin specialty, matched to your team's expectations.

• Footprint & aesthetics — machines that fit your breakroom or pantry and look like part of the space.

Bean-to-cup isn't the only option that exists — and if your operation has unique needs (small team where pods make sense, high-volume filter coffee for an event space, bulk air-pot service for staff catering), we'll propose the right alternative during the site assessment. We don't pretend every space needs the same setup. We just believe bean-to-cup is the default that serves most operations best.

Everything. We Mean It.

Whether self-service or host-paid, every Lumi coffee program includes:

What's Included in Every Coffee Program

The coffee machine -

Delivered, installed, and configured for your space.

All consumables -

Cups, lids, stirrers, sugar, sweeteners, dairy and non-dairy milk (where applicable), cleaning supplies.

Maintenance & calibration -

Descaling, cleaning, filter changes, calibration. We do all of it.

Beans, freshly rotated -

Premium specialty-grade beans sourced from established commercial roasters.

Restocking-

On a scheduled cadence we set with you, monitored remotely.

Full liability insurance & COI-

Documentation provided to your operations or compliance team on request.

Direct contact -

A real human point of contact for your operation.

24-hour response -

To any maintenance issue.

⚡Most coffee programs launch within two to four weeks of first contact.

How Lumi works

Step 1: Tell us about your space.

A conversation about your operation — headcount, daily coffee volume estimate, current coffee setup (if any), quality expectations, and whether you're thinking self-service or host-paid. Takes about 15 minutes.

Step 2: We visit the site.

We come on-site to assess the breakroom or pantry space, check power and water access, walk through equipment placement, and discuss program structure. Free, no obligation.

Step 3: We propose a setup and a quote.

For self-service programs: free machine and service as part of a Lumi vending or micro market account, with per-cup pricing for your team. For host-paid programs: a clear quote based on your volume estimate and quality tier. Flat monthly, per-cup, or weekly volume-settled — your choice.

From first call to fully stocked — here's what to expect.

Step 4: We install.

Equipment installed and configured. Most coffee setups install in under a day. We train your team on the basics — though most bean-to-cup machines require zero user training. Push a button. Drink the coffee.

Step 5: Your team starts drinking real coffee.

From day one. We handle everything from there.

Step 6: We keep it running.

Remote monitoring, scheduled restocking, calibration, and maintenance. Your dedicated Lumi contact is always reachable.

Questions From Office Managers, Ops Leads & GMs — Answered.

Is the coffee program really free?

It depends on which program structure you choose. Self-service coffee is provided at no cost to your operation as part of a Lumi vending or micro market account — your team pays per cup at the machine. Host-paid coffee is a paid program where you pay Lumi directly and your team or crew drinks free. Both are valid options. We'll walk through both during a free site assessment and recommend what fits.

How does host-paid pricing work?

Three structures, your choice: flat monthly subscription (predictable), per-cup billing (you pay for what gets consumed), or weekly settled on actual volume (transparent, usage-based, billed in arrears). Quotes are provided after a free site assessment so we can match the program to your actual headcount, volume, and quality tier.

Why bean-to-cup specifically?

Because it delivers the best balance of quality, consistency, reliability, and operational simplicity for most NYC operations. Beans ground fresh per cup means better flavor than any pre-ground or pod system. Push-button operation means no training. Commercial machines run all day without complaining. And the drink range — espresso, americano, cappuccino, latte — covers what most teams actually order. We've chosen to specialize here because it's where we deliver the most value. For operations with unique needs that bean-to-cup doesn't suit, we'll propose an alternative.

What kind of coffee are we talking about — actually good?

Yes. Premium specialty-grade beans, freshly roasted, sourced from established commercial roasters. We rotate beans regularly for freshness. Quality tier is matched to your team — we offer a solid everyday cup all the way up to single-origin specialty. The machines themselves are commercial bean-to-cup espresso — not the burnt-drip relics most offices are stuck with.

What if bean-to-cup isn't right for my space?

Tell us during the free site assessment. Smaller teams where pods make sense, high-volume filter coffee for an event space, bulk service for staff catering — these are conversations we have all the time. We'll recommend what actually fits your operation, even if it's outside our usual setup.

How quickly can a program get installed?

Most coffee programs launch within two to four weeks of first contact, depending on equipment selection and site readiness. Smaller setups can be faster.

What if our coffee machine breaks at 7am during the morning rush?

Maintenance issues are resolved within 24 hours, and we monitor machine performance remotely so we often catch issues before your team does. For mission-critical setups (large offices, hospitality, warehouses) we can also discuss backup arrangements during major service events.

Can we choose specific bean origins or roasters?

Within reason, yes. We work with a range of commercial roasters and can match bean origin and roast profile to your preferences. For operations with strong opinions on coffee (cafés, boutique hotels, certain offices), we treat bean selection as part of the site assessment conversation.

Can you handle a multi-site operation?

Yes. Multi-location offices, hotel groups, hospital systems, and warehouse networks — we coordinate the rollout across NYC's five boroughs. One point of contact, one billing relationship, consistent service.

Can we combine this with a vending or micro market account?

Absolutely — and it's how many of our customers structure their setup. Vending and micro markets for snacks, beverages, and food; coffee program for, well, coffee. One operator, one relationship, one bill (or split bills for self-service vending + host-paid coffee — whichever you prefer).

What if we want the program removed?

Just say the word. No penalties, no exit fees. We want to be in operations where we're genuinely improving the coffee experience. If that changes, we'd rather know.

⚡Free site assessments for all NYC operations. Tell us about your space.

Coffee Programs Across All Five Boroughs.

Manhattan

From FiDi corporate offices to Hudson Yards HQs to SoHo boutique hotels.

WHERE WE SERVE

Brooklyn

DUMBO, Williamsburg, Industry City, Downtown Brooklyn — coworking, creative offices, and growing hospitality.

Queens

Long Island City, Forest Hills, Astoria, the JFK and LGA corridors. Our home borough.

We install coffee programs in offices, coworking spaces, hotels, warehouses, medical breakrooms, and residential properties across NYC. See how Lumi shows up in your borough:

The Bronx

Hospital networks, growing office footprint, and the borough's expanding logistics and medical campuses.

Staten Island

St. George, mid-island offices and properties.

Stop Apologizing for Your Office Coffee.

Real bean-to-cup espresso. Real service. Two clear program structures — self-service or host-paid — so the way you pay for coffee matches how your operation actually works. And one operator who handles everything from delivery to descaling to the 7am rush.

That's what a Lumi coffee program delivers. Whether you're an office manager, a hotel GM, an ops director, or a coworking operator — we can probably make your coffee better starting in about three weeks.

Free site assessments for all NYC operations. Tell us about your space.

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